A donor may forget their password and possibly lock their account (if they mis-key their password 3 or more times). The donor can reset their own password by clicking on the “I forgot my password link”. If they contact you, you can also change a donor’s Profile password to allow your donor access to their Profile again. Once the donor logs in using their new password they can change their password to something only they … Continue reading How do I unlock/change a donor’s Profile password?
Copy and paste this URL into your WordPress site to embed
